Diool users can withdraw funds from their diool accounts using any payment methods (Bank or Mobile Money) saved in their accounts.

During funds withdrawal, the payment method set as default in your settings, is always used to complete the withdrawal.

You may want to check your payment methods to confirm if you indeed want to use your default payment method to withdraw your funds or set a new default payment method by clicking on the star (☆) symbol next to the payment method.

Once this is done, follow the steps below to withdraw funds. While mobile money withdrawals are instant, note that withdrawing funds to a bank account takes about 48h.

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