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How to create a Pro, ProXL, and Unlimited account

This article is intended for formal businesses and demonstrates the necessary steps to create an account on the Pro and ProXL plans.

INFORMATION : If you wish to subscribe to the Unlimited plan, Contact our Sales Team

What is needed to create a Pro and ProXL account?




You will need the following documents:

ID / The Manager or Legal Representative's passport (if you are not the legal representative, you will need a Signing authority and the Legal Representative's identification document)
Trade and Personal Property Credit Register (RCCM)
Certificate of registration from the General Tax Department (NIU)
Company statutes

For more information on the documentation required to create a Pro, ProXL and Unlimited account, please see details Here

How to create a Pro and ProXL account?



To create a Pro and ProXL account click on Create an account


Select between the Pro and ProXL package and click Subscribe.



Enter your email address, a password, then confirm and click on Register.


Go to your e-mail box to verify your address. Click on Confirm my account.
INFORMATION : If you cannot find the password reset email in your inbox, please check your "spam" folder as there are occasions when it might be sent there. If your inbox also groups emails by tabs, you should check each of these tabs. You can also check your inbox for an e-mail entitled "Password Reset - Diool".


You will be redirected to the registration dashboard where you can now provide your documentation. First, enter your business address and click on Continue.


Provide details of your business.
Company name:The official name of your company as stated in the company registration document.
Registration number (RCCM):A set of unique numbers used to identify a company and printed on its registration documents.
Legal form:Your company's type of registration. This information can be found on your company registration document.
Unique Identification Number (NUI):The unique tax identification number of the company issued by the General Tax Department.
Annual revenue (in XAF):The amount of money your business makes from sales in a year.
Share capital (in XAF): The amount of capital committed by shareholders. This information can be found on your company registration document.
Legal representative:The person authorised to act on behalf of the company


Upload your company documents.


Provide ownership information. Then click on Continue.
NOTE : IF your company has a beneficial owner holding more than 25% of the shares in its capital, click on Yes to include the identity documents of those concerned


Provide information about yourself as the owner of the business.


Proceed to the validation of your identity document.
See How to validate my identity document?


You will now need to pass the visual identity verification step to secure your Diool account and prevent fraud.

This step also allows us to ensure that you are the one using your account and not someone else pretending to be you.


Once your identity has been validated, enter your telephone number and click on Continue.



To complete the creation of your account, you must electronically sign each page of the terms and conditions. Once this is done, click on Finish.



NOTE: Once signed, you will receive a copy of these documents in your e-mail box. Please keep them.


CONGRATULATIONS! Your account has been created.

NOTE : If the documents are successfully verified, your account will be approved within 5 working days. We will notify you by email once your account has been approved.

Updated on: 03/08/2023

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