Articles on: Using your Diool Account
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How can I make mobile money withdrawals?

Mobile money as an e-wallet service has revolutionised the way people send and receive money. Many see it as a popular alternative to bank accounts, allowing users to store, send and receive money instantly through their mobile phone.


In this context, the distribution of mobile money has become a high revenue-generating activity. Also, by offering the possibility to your customers to make deposits and withdrawals in your small or medium-sized business, you have the possibility to significantly increase your turnover.

We work with the major mobile phone operators in Cameroon to enable you to offer secure and instant deposit and withdrawal services.

To perform a Withdrawal operation


On the web application



From the home page, click on Mobile Charge.


Click on Make a withdrawal and select the operator


Enter the transaction details and click Next.


Check the transaction details and Confirm


You will receive the withdrawal amount instantly in your income account.


On the Mobile app



From the home page, click on Cash withdrawal.


Select the operator, fill in the transaction details and click Send.


Check the transaction details and Send


You will receive the withdrawal amount instantly in your income account.


Useful links
Why the transaction was not successful ?
Limits on certain mobile money transactions
How to add funds to your Diool account ?

Updated on: 09/02/2023

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