• How to generate Diool API tokens?

  Diool's RESTful API gives you the possibility to integrate your website or application with the Diool API and begin collecting payments. This feature allows you to seamlessly integrate with Diool and reap the benefits of our application by allowing a simpler checkout process for your website. If you need to generate new API tokens, you can do so from your Dashboard with a few clicks. This will be particularly useful if your secret key has been lost or compromised in any way. To generate the MFeatured

• How to Create a Diool Account?

  Creating a Diool account is easy and can be done in a few steps. This article walks you through the process of creating an account. For now, we work with Cameroonian businesses only. This means you can create a Diool account only if your business is registered in Cameroon. You have all the Required Documents 1- Visit the dioolPopular

• What is the Business Registration Number (RCCM)

  When creating your Diool account, we ask for your Business Registration Number in the Trade and Personal Property Credit Register (RCCM) of the Republic of Cameroon. When creating your Diool account, we ask for your registration number in the Trade and Personal Property Credit Register (RCCM) of the Republic of Cameroon. The RCCM receives the registration: natural persons having the status of merchant; commercial entities (SNC, SARL, SA, SCS) having their headquarters in Cameroon; commePopular

• What Type of Identity Documents can I Use?

  As an institution processing financial transactions, Diool is required to thoroughly verify every business that receives payments via our platform and identify the people who own the them. To pass the ID verification stage at Diool in order to create your account, you will need to upload a valid government-issued photo ID document. Please ensure that your documents (ID card or passport) are in good condition and well filmed.Popular

• Can I Create a Diool Account for my Cryptocurrency Business?

  As an entity providing payment services, Diool is subject to the rules and regulations set by the Central African Banking Commission (COBAC). In accordance with COBAC Decision D-2022/071 of 6 May 2022, Relating to the Holding, Use, Exchange and Conversion of Cryptocurrencies or Crypto-assets by Establishments Subject to COBAC (http://www.sgcobac.org /jcms/mbm6475/en/decision-cobac-d-2022/071-relating-to-the-detention-the-use-the-exchange-and-the-conversion-of-cryptocurrencies-or-crypto-assetsPopular

• How can I use Diool in a large retail or distribution network?

  Effectively managing a distribution and retail network with affiliates in today's business environment can spur growth, boosting sourcing, manufacturing and distribution. Innovative companies are integrating payment automation into their supply chain management systems. Diool's solution brings significant added value in terms of time saved, cost reduction and better customer satisfaction. In addition, our solution is designed to easily and intuitively integrate with your company's ePopular

• The Diool Mobile Application

  The Diool mobile application allows you to easily transact and keep an eye on your business anywhere you go. All you need to do is download the official Diool app from the Google Play Store Once you've downloaded the app, simpSome readers

• How much does it cost to use Diool?

  Apart from speed, simplicity, and security, we know that pricing is a major factor when choosing a provider of payment processing services. This is why at Diool, our team is able to work with you to to understand your business requirements and suggest the best combination of features to offer a customised, growth-friendly pricing grid. You can find out more about how to set and manage transaction fees within your business here (https://help.diool.com/en/article/transaction-fees-dl5z38/?bust=Some readers

• Sign-up Guide

  In order to begin processing payments with Diool, all businesses must fulfill Compliance requirements by providing an accurate business profile. You will be required to fill in details of your business in eight steps as follows: Step 1: Provide basic information about your business. DioolSignupBusiness Details Step 2: Provide your business location Locate your business' exSome readers

• What should I do if I forget my login credentials?

  Diool access can easily be recovered by providing the email address used during registration. To do this, simply go to the "Sign In" tab on the Diool site and click on "Forgot your password? Wait a few moments and you should receive an email to reset your password (make sure to check your spam folder). If you do not receive an email, write to us directly using the blue button in the bottom right hand corner of the Diool site.Some readers

• What Documents do I need to Create a Diool Account?

  As a regulated company providing digital financial services, Diool must comply with rules and regulation imposed by regulatory authorities and our partner banks. In order to do so, you will be required to submit certain documents during your account creation process, depending on whether you are the legal representative of the business entity. 1- FOR SUARL-SARL-SAS-SA-SCI A - I am a legal representative (https://storage.crisp.chaFew readers

• How do I Validate my Identity if I have a Passport?

  If you have a Passport You will be required to take a picture of your passport open on the biodata page (page with personal information). Please make sure the passport is valid (do not send in expired documents) the image is complete (all four corners of the document should be visible and the image should be full size) document is not cropped the image is in colour and ofFew readers

• How do I Validate my Identity if I have an ID Card Receipt?

  If you have a National Identity Card Receipt You will be required to take separate images of the front and the back side of the document. If the document has been extended, the renewal page should be taken as the back side. Also, please make sure the ID card is valid (do not send in expired documents) the image is complete (all four corners of the document should be visiblFew readers

• Why do we ask for your business location during sign-up?

  Providing an accurate location of your business during the sign-up process helps us verify and validate your identity in line with compliance requirements. How to locate your business To locate your business during the sign-up, identify the exact location on the map and then right-click to pinpoint the position. What do I do if my business changes location Businesses change locationFew readers

• How do I Validate my Identity if I have an ID Card?

  If you have a National Identity Card You will be required to take separate images of the front and the back side of the document. Please make sure the ID card is valid (do not send in expired documents) the ID card is not altered (nothing is inscribed on the document) the image is complete (all four corners of the document should be visible and the image should be fullFew readers

• What is a formally Registered Business?

  A formally Registered Business is a company that is registered on the Trade and Personal Property Credit Register (RCCM) of the Republic of Cameroon. To complete the verification process for the creation of a Diool account, you'll need the following business documents: Registration certificate from the Trade and Personal Property Credit Register (RCCM) of Cameroon Tax identification number Can I create a Diool Account for my informal business? We understand that there may be situatioFew readers

• I want to change the document I signed up with.

  If you realize a mistake on the document(s) inserted during your sign up and you wish to change it/them, you have the possibility to do. During the Sign up process, you have several stages to go through and all you have to do is: simply go back to Step 4 ( upload copies of business documents) where you have the possibility to insert your business documents. Under the required documents, click on the required document u wish to replace then do another click on the delete option in red on theFew readers

• Who is a Primary Beneficial Owner?

  A beneficial owner is a person who directly or indirectly owns 25% or more of a company or exercises significant control over the business. As part of our compliance and regulatory obligations, we need to comply with strict requirements. In addition to collecting the usual business information (for example, name of business, place of business, type of business, business registration number), we will need to obtain and verify the identity of all individuals who have 25% or more ownership of yourFew readers

• How to Validate my Identity Documents?

  As a regulated financial services company, Diool is required to verify the identity of anyone who wishes to use our payment services. To do so, we use a document-based verification system that verifies your identity based on a photo ID document, such as a passport or national identity card. We are also required by regulation to verify the identity of any shareholders, directors, partners and beneficial owners, as applicable. Your account cannot be activated to process payments without all applFew readers

• How to create a company in Cameroon?

  This information is taken from the article The Steps to Creating a Business in Cameroon. Once reserved for professionals, the procedures for creating a business in Cameroon have been simplified in recent years, so that now anyone wishing to create a business can do so themselves. The procedure is simple and relatively inexpensive. The creation of a company in Cameroon is done at the Centre for Business Creation Formalities (CFCE). The CFCE is represented in all rFew readers

• Is it possible to create a Diool account without having a bank account?

  It is possible for a user to open a Diool account without having a bank account. However, if you have a bank account, all the better! The Diool platform allows its users to receive and send funds. Make financial transactions with your suppliers/partners/customers and gives the possibility to receive funds from several operators (Orange money, Mobile money, YUP, EXPRESSUNION money and the bank). You can create your bank account afterwards in order to validate the opening of your Diool accountFew readers

• Can I earn additional income on Diool?

  To earn commissions with Diool, you need to offer your customers counter services. For these transactions, we offer you an easy-to-read grid on all products available on the platform. In addition, if you have a large network of outlets or a high transaction volume, we can offer you preferential conditions.Few readers

• I have received an invitation to use Diool, what should I do?

  As agents and cashiers handle cash on a daily basis, access to the account requires identity validation. Once you receive the invitation email, please follow the steps below to create your Diool account.Few readers

• Diool for small businesses (Starter Plan)

  According to the Ministry of Small and Medium Enterprises, Social Economy and Handicrafts, Cameroon currently has more than 200,000 small and medium enterprises, which represent more than 90% of the economic fabric. These created 54% of jobs in Cameroon and contributed 34% of the gross domestic product in 2020. It cannot be overstated that small business owners are the backbone of the national economy. For this reason, we must help small businesses succeed, because their success is valuable toFew readers